Management System

We are generators and qualifiers of quality and reliable information, enabling companies and organisations to improve their decision making, reduce risk and increase efficiency.

From data to knowledge, we combine intuition and technology; bringing veracity and legality to information that is transformed into real power; the power to choose, to decide, to anticipate…

We empower the growth and improvement of companies and organisations, allowing them to decide, at all times, the optimal way to do so.

This idea is our basis, our guide. We are firmly committed to a more informed society, capable of making better decisions in order to move towards a better world.

At ITÉRITA CONSULTING SL the main objective of our management system is oriented towards the satisfaction of our clients, as well as that of our employees and the environment of our company, always based on the continuous improvement of our organisation and on our philosophy of carrying out our research work with the highest quality and professionalism, guaranteeing the security of the information relating to the processes for researchers, research subjects and clients.

The Management of ITÉRITA CONSULTING SL has established and implemented a management system based on the requirements of the UNE-EN-ISO 9001:2015 Standard with regard to quality and the UNE-EN-ISO 27001:2017 Standard with regard to Information Security standards. For this reason, we are committed to:

• Establish continuous improvement as a fundamental principle of action.
• The assurance of a quality service is the shared responsibility of the entire ITÉRITA team, with sufficient awareness and training on its own management system.
• Application of information security requirements not only in our internal processes but also to our employees and partners, promoting a culture of information security.
• Efficient response to all budget requests.
• The study of the best solutions for our clients by the Information Sources and Research areas.
• Working with the best professionals in the sector.
• That our staff is highly qualified for the activities to be carried out.
• We are committed to the established delivery deadlines, in order to provide a service in accordance with the customer’s requirements and to meet their specifications, thus obtaining the satisfaction of our customers, which is our main objective.
• Compliance with the requirements offered to clients, consolidating trust in ITÉRITA, as well as the applicable legal requirements in force in each geographical area where the company carries out its activity and others that the organisation subscribes to.

These objectives are general and, in addition, quantifiable objectives for a specific period of time are established at management meetings, including objective evidence of their achievement, the person who will be responsible for their execution and the resources available to achieve them.

Ensuring that everyone in the organisation who has an influence on the management system is aware of the System Policy and objectives is achieved by the System Manager disseminating them to all levels of the organisation and distributing the documents that apply to each level to the different workplaces.

11 July 2022
Alberto Rosa
Address of ITÉRITA CONSULTING SL